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201 ways to say no gracefully and effectively

Axelrod, Alan,

201 ways to say no gracefully and effectively - New York, NY : McGraw-Hill, c1997. - 150 p. ;

ISBN: 9780070062191

Subjects--Topical Terms:
Assertiveness (Psychology)
Assertiveness (Psychology)
Interpersonal communication.

Dewey Class. No.: 158.2 / AXE

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