Uncommon service
Frei, Frances
Uncommon service : how to win by putting customers at the core of your business - Boston HBR Press 2012 - 247 p.
9781422133316
Service industries--Management
Customer relations
Customer services
658.812 / FRE
Uncommon service : how to win by putting customers at the core of your business - Boston HBR Press 2012 - 247 p.
9781422133316
Service industries--Management
Customer relations
Customer services
658.812 / FRE