Customer service nightmares
Friedman, Nancy
Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed - New Delhi Viva Books 2006 - 149 p.
9788176496124
Customer services
658.812 / FRI
Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed - New Delhi Viva Books 2006 - 149 p.
9788176496124
Customer services
658.812 / FRI