Customer Satisfaction Delight the success mantra of the 21st century (Record no. 1118)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00315nam a22001217a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BML |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788174466334 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | DAS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dastooor , B . N |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Satisfaction Delight the success mantra of the 21st century |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Excel Books |
| Date of publication, distribution, etc | 2008 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Reference | BMU Library | BMU Library | 40 | 07/10/2014 | IBC (Bill No: 1286, Date: 04.09.2014) | 150.00 | 2 | 1 | 658.812 DAS | 4272 | 02/04/2019 | 18/03/2019 | 13/10/2014 | Books | School of Management |