Profitable customers (Record no. 6617)
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000 -LEADER | |
---|---|
fixed length control field | 00501nam a22001937a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | BML |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788175540958 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.802 |
Item number | WIL |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Wilson, Charles |
245 ## - TITLE STATEMENT | |
Title | Profitable customers |
Remainder of title | : how to identify, develop and retain them |
250 ## - EDITION STATEMENT | |
Edition statement | 2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi |
Name of publisher, distributor, etc | Kogan Page |
Date of publication, distribution, etc | 1999 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 184 p. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consumer satisfaction |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relations |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing--Management |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dewey Decimal Classification | Text Books | BMU Library | BMU Library | 22-A | 13/03/2019 | Gifted from Mr. Vinod Mahendru | 658.802 WIL | G4107 | 10/05/2019 | 10/05/2019 | Gifted Books | School of Management |