The buzz : (Record no. 7085)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00625cam a2200181 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BML |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781857883473 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | FRE |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Freemantle, David. |
| 245 14 - TITLE STATEMENT | |
| Title | The buzz : |
| Remainder of title | 50 little things that make a big difference to delivering world-class customer service / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | London ; |
| -- | Boston, Mass. : |
| Name of publisher, distributor, etc | Nicholas Brealey Pub., |
| Date of publication, distribution, etc | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 119 pages : |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 856 42 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/enhancements/fy1109/2004012398-b.html">http://www.loc.gov/catdir/enhancements/fy1109/2004012398-b.html</a> |
| 856 42 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/enhancements/fy1401/2004012398-d.html">http://www.loc.gov/catdir/enhancements/fy1401/2004012398-d.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Text Books | BMU Library | BMU Library | 23-A | 13/03/2019 | Gifted from Mr. Vinod Mahendru | 658.812 FRE | G4634 | 16/05/2019 | 16/05/2019 | Gifted Books | School of Management |