Industry 4.0 technology adoption in logistics management for efficient last mile delivery

Thesis submitted in the fulfillment of the requirement for the degree of Doctor of Philosophy by Vijay Prakash Sharma Under the supervision of Dr. Ranbir Singh and Dr. Surya Prakash Doctor of Philosophy 2023

The digital transformation of value-generating processes in the production, manufacturing, commercial, and service sectors is called Industry 4.0 (I4.0). "I4.0" refers to the integration of cyber-physical systems (CPS), the Internet of things (IoT), Big data analytics, cloud computing, machine learning, artificial intelligence (AI), etc. for the development of smart factories. Digital solutions can potentially improve supply chain visibility, reduce costs,
streamline operations, increase efficiency, and facilitate better decision-making based on realtime data analysis and monitoring in the logistics industry. The logistics sector is expanding significantly across global economies, which is driving the demand for full digitalization in the I4.0 age. LMD management is decisive for the success of a digital business and the satisfaction of consumers. It reduces the incidence of shipping-related issues and speeds up the delivery process. I4.0. technology (I4.0.T) shows an influence on every business, and the logistics sector is no exception. I4.0 will assist industrial engineers in developing novel supply chains and logistics centers. The present development in the logistics sector indicates a need for I4.0.T to improve customer service, cost-effectiveness, and technology advancement. This research focuses on the I4.0 drivers for logistics management and the essential elements driving the next industrial revolution.