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Customer relationship management : concepts and cases
Material type:
TextPublication details: Delhi PHI Learning 2013Edition: 2ndDescription: 501pISBN: - 9788120346956
- 658.812 RAI
| Item type | Current library | Collection | Shelving location | Call number | Materials specified | Status | Notes | Date due | Barcode | |
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BMU Library | Reference | 40 | 658.812 RAI (Browse shelf(Opens below)) | Not For Loan | SOM | 12447 | |||
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Books
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BMU Library | Text Books | 23-A | 658.812 RAI (Browse shelf(Opens below)) | Available | SOM | 12448 |
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| 658.812 KUM Customer relationship management | 658.812 MUK Customer relationship management : a strategic approach to marketing | 658.812 MUL Customer relationship management | 658.812 RAI Customer relationship management | 658.812 RAO Little book of Big customer satisfaction measurement | 658.812 RAS Customer relationship management text and cases | 658.812 RUS Service Quality |
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