Strategic customer care : an evolutionary approach to increasing customer value and profitability
Material type: TextPublication details: Ontario John Wiley & Sons 1999Description: 305pISBN:- 9780471643425
- 658.812 BRO
Item type | Current library | Collection | Shelving location | Call number | Materials specified | Status | Notes | Date due | Barcode | |
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Gifted Books | BMU Library | Text Books | 23-A | 658.812 BRO (Browse shelf(Opens below)) | Available | SOM | G3516 |
Browsing BMU Library shelves, Shelving location: 23-A, Collection: Text Books Close shelf browser (Hides shelf browser)
658.812 BIJ Customer in the boardroom? : crafting customer based business strategy | 658.812 BRI Love thy customer : | 658.812 BRI Love thy customer : | 658.812 BRO Strategic customer care | 658.812 BRO Keeping score : | 658.812 BRO Understanding cross-cultural management | 658.812 DEN How to give quality service to your customers |
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