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Connecting with your customers.
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TextPublication details: Boston, Mass. : Harvard Business School Press, c2006.Description: vii, 178 pISBN: - 9781422103234
- 658.812 HBS
| Item type | Current library | Collection | Shelving location | Call number | Materials specified | Status | Notes | Date due | Barcode | |
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BMU Library | Text Books | 23-A | 658.812 HBS (Browse shelf(Opens below)) | Available | SOM | G3563 |
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| 658.812 FRE The buzz : | 658.812 FRI Customer service nightmares | 658.812 HAY Measuring customer satisfaction : | 658.812 HBS Connecting with your customers. | 658.812 KAP Be the elephant : | 658.812 KUM Customer relationship management | 658.812 LAK Making customer service happen |
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