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Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers
Material type:
TextPublication details: New York : McGraw-Hill, c2006.Description: ix, 133 pISBN: - 9780070607859
- 658.812 BRI
| Item type | Current library | Collection | Shelving location | Call number | Materials specified | Status | Notes | Date due | Barcode | |
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Gifted Books
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BMU Library | Text Books | 23-A | 658.812 BRI (Browse shelf(Opens below)) | Available | SOM | G3973 | |||
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Gifted Books
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BMU Library | Text Books | 23-A | 658.812 BRI (Browse shelf(Opens below)) | Available | SOM | G4000 |
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| 658.812 BIJ Customer in the boardroom? : crafting customer based business strategy | 658.812 BRI Love thy customer : | 658.812 BRI Love thy customer : | 658.812 BRO Strategic customer care | 658.812 BRO Keeping score : | 658.812 BRO Understanding cross-cultural management |
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