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Be the elephant : build a bigger, better business
Material type:
TextPublication details: New York : Workman Pub., c2006.Description: xv, 224 pISBN: - 9780761144489
- 658.812 KAP
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BMU Library | Text Books | 23-A | 658.812 KAP (Browse shelf(Opens below)) | Available | SOM | G4031 |
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| 658.812 FRI Customer service nightmares | 658.812 HAY Measuring customer satisfaction : | 658.812 HBS Connecting with your customers. | 658.812 KAP Be the elephant : | 658.812 KUM Customer relationship management | 658.812 LAK Making customer service happen | 658.812 LAN Customer focus |
Includes index.
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