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Uncommon service : how to win by putting customers at the core of your business

By: Contributor(s): Material type: TextTextPublication details: Boston HBR Press 2012Description: 247 pISBN:
  • 9781422133316
Subject(s): DDC classification:
  • 658.812 FRE
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Item type Current library Collection Shelving location Call number Materials specified Status Notes Date due Barcode
Gifted Books Gifted Books BMU Library Text Books 23-A 658.812 FRE (Browse shelf(Opens below)) Available SOM G4259
Browsing BMU Library shelves, Shelving location: 23-A, Collection: Text Books Close shelf browser (Hides shelf browser)
658.812 DYC CRM handbook 658.812 FLE Human sigma : 658.812 FOS How to be better at- customer care 658.812 FRE Uncommon service 658.812 FRE The buzz : 658.812 FRI Customer service nightmares 658.812 HAY Measuring customer satisfaction :

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