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Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed
Material type:
TextPublication details: New Delhi Viva Books 2006Description: 149 pISBN: - 9788176496124
- 658.812 FRI
| Item type | Current library | Collection | Shelving location | Call number | Materials specified | Status | Notes | Date due | Barcode | |
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Gifted Books
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BMU Library | Text Books | 23-A | 658.812 FRI (Browse shelf(Opens below)) | Available | SOM | G4260 |
Browsing BMU Library shelves, Shelving location: 23-A, Collection: Text Books Close shelf browser (Hides shelf browser)
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| 658.812 FOS How to be better at- customer care | 658.812 FRE Uncommon service | 658.812 FRE The buzz : | 658.812 FRI Customer service nightmares | 658.812 HAY Measuring customer satisfaction : | 658.812 HBS Connecting with your customers. | 658.812 KAP Be the elephant : |
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