7 days to top-notch customer service : using the experience orientated management technique

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Material type: Text

TextPublication details: Singapore Times Books 1996Description: 167 pISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Materials specified	Status	Notes	Date due	Barcode
Gifted Books	BMU Library	Text Books	20-A	658.3128 YAR (Browse shelf(Opens below))		Available	SOM		G4470

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