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The buzz : 50 little things that make a big difference to delivering world-class customer service /
Material type:
TextPublication details: London ; Boston, Mass. : Nicholas Brealey Pub., 2004.Description: 119 pagesISBN: - 9781857883473
- 658.812 FRE
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BMU Library | Text Books | 23-A | 658.812 FRE (Browse shelf(Opens below)) | Available | SOM | G4634 |
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| 658.812 FLE Human sigma : | 658.812 FOS How to be better at- customer care | 658.812 FRE Uncommon service | 658.812 FRE The buzz : | 658.812 FRI Customer service nightmares | 658.812 HAY Measuring customer satisfaction : | 658.812 HBS Connecting with your customers. |
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