TY  - BOOK
AU  - Baron,Steve
AU  - Conway,A.
AU  - Warnaby,Gary
TI  - Relationship marketing: a consumer experience approach 
T2  - Advanced marketing series
SN  - 9781412931212 (cloth)
U1  - 658.812 
PY  - 2010///
CY  - Los Angeles
PB  - Sage
KW  - Relationship marketing
KW  - Customer relations
ER  -