TY - BOOK AU - Smith,Gerald F. TI - Quality problem solving: ; Conformance, performance, efficiency, product design and process design SN - 9780873893947 U1 - 658.562 PY - 1998/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Quality control KW - Problem solving UR - http://www.loc.gov/catdir/toc/fy0713/97044035.html ER -