TY  - BOOK
AU  -  Goldratt, Eliyahu M.
TI  - The goal II : it's not luck
SN  - 9788185984100
U1  - 828.99569403 
PY  - 2004///
CY  - Madras
PB  - Productivity & Quality Publishing pvt. ltd.
KW  - onflict management, Management
ER  -