TY  - BOOK
AU  - Leibling,Mike
TI  - Working with the enemy: how to survive and thrive with really difficult people
SN  - 9788175545144
U1  - 158.2 
PY  - 2009///
CY  - London, New Delhi
PB  - Kogan Page Limited
KW  - Interpersonal conflict
KW  - Conflict management
N1  - Includes index
UR  - http://www.loc.gov/catdir/enhancements/fy1008/2009017059-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy1008/2009017059-d.html
ER  -