TY  - BOOK
AU  - Kanji,Gopal K.
AU  - Asher,Mike
TI  - 100 methods for total quality management
SN  - 8170365716
U1  - 658.562 
PY  - 1996///
CY  - London, Thousand Oaks, Calif.
PB  - Sage
KW  - Total quality management
UR  - http://www.loc.gov/catdir/enhancements/fy0656/96067701-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0656/96067701-t.html
ER  -