Human sigma : managing the employee-customer encounter

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Material type: Text

TextPublication details: New York : Gallup Press, c2007.Description: 313 pISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Materials specified	Status	Notes	Date due	Barcode
Gifted Books	BMU Library	Text Books	23-A	658.812 FLE (Browse shelf(Opens below))		Available	SOM		G3490

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