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1.
Continuous improvement tools (Volume - 2) ; a practical guide to achieve quality results by
Material type: Text Text
Publication details: New Delhi Wheeler Publishing 1998
Availability: Items available for loan: BMU Library (1)Call number: 658.562 CHA.

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2.
Performance scorecards : measuring the right things in the real world by
Edition: 1st ed.
Material type: Text Text
Publication details: San Francisco : Jossey-Bass Publishers, c2000
Availability: Items available for loan: BMU Library (1)Call number: 658.500287 CHA.

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