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Measuring customer satisfaction : survey design, use, and statistical analysis methods

By: Material type: TextTextPublication details: Milwaukee, Wis. : ASQC Quality Press, c1998.Edition: 2nd edDescription: xviii, 278 pISBN:
  • 9780873893626
Subject(s): DDC classification:
  • 658.812 HAY
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Item type Current library Collection Shelving location Call number Materials specified Status Notes Date due Barcode
Gifted Books Gifted Books BMU Library Text Books 23-A 658.812 HAY (Browse shelf(Opens below)) Available SOM G3523

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