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1.
Customer experience 3.0 : high-profit strategies in the age of techno service by
Material type: Text Text
Publication details: New York AMACOM 2014
Availability: Items available for reference: BMU Library: Not For Loan (1)Call number: 658.812 GOO.

2.
Crossing the minefield : tactics for overcoming today's toughest management challenges by
Material type: Text Text
Publication details: New York : AMACOM, c1994
Availability: Items available for loan: BMU Library (1)Call number: 658.406 BAR.

3.
Motivational management : inspiring your people for maximum performance by
Material type: Text Text
Publication details: New York : AMACOM, American Management Association, c2003
Availability: Items available for loan: BMU Library (1)Call number: 658.314 HIA.

4.
No-nonsense delegation by
Material type: Text Text
Publication details: [New York] AMACOM [1974]
Availability: Items available for loan: BMU Library (1)Call number: 658.4 MCK.

5.
Becoming an extraordinary manager : the 5 essentials for success by
Material type: Text Text
Publication details: New York : AMACOM, American Management Association, c2008
Online resources:
Availability: Items available for loan: BMU Library (1)Call number: 658.409 SAN.

6.
108 skills of natural born leaders by
Material type: Text Text
Publication details: New York : AMACOM, c2001
Availability: Items available for loan: BMU Library (1)Call number: 658.4092 BLA.

7.
How to get along with everybody by
Material type: Text Text
Publication details: New York AMACOM 1981
Availability: Items available for loan: BMU Library (1)Call number: 158.7 REE.

8.
The leader : developing the skills & personal qualities you need to lead effectively / by
Material type: Text Text
Publication details: New York : AMACOM, c1996
Availability: Items available for loan: BMU Library (1)Call number: 658.4092 FRI.

9.
Buzz: how to create it and win with it by
Material type: Text Text
Publication details: New York Amacom 2007
Availability: Items available for loan: BMU Library (1)Call number: 658.409 KOC.

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