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1.
Total organizational excellence : achieving world-class performance by
Material type: Text Text
Publication details: Oxford ; Boston : Butterworth-Heinemann, 1999
Online resources:
Availability: Items available for loan: BMU Library (2)Call number: 658.4013 OAK, ...

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2.
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Business process benchmarking : Finding and implementing best prectices by
Material type: Text Text
Publication details: New Delhi Vision Books 1997
Availability: Items available for loan: BMU Library (1)Call number: 658.562 CAM.

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3.
Assessing business excellence : a guide to self-assessment by
Edition: 2nd ed.
Material type: Text Text
Publication details: Oxford ; Boston : Butterworth-Heinemann, 2004
Availability: Items available for loan: BMU Library (1)Call number: 658.562 POR.

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4.
Insights to performance excellence 2008 : an inside look at the 2004 Baldridge Award criteria by
Material type: Text Text
Publication details: USA ASQ Press 2008
Availability: Items available for loan: BMU Library (1)Call number: 658.4013 BLA.

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5.
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High performance benchmarking : 20 steps to success by
Material type: Text Text
Publication details: New York : McGraw-Hill, c1996
Online resources:
Availability: Items available for loan: BMU Library (1)Call number: 658.562 HAR.

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