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1.
Workplace wars and how to end them : turning personal conflicts into productive teamwork by
Material type: Text Text
Publication details: New Delhi PHI 2012
Availability: Items available for reference: BMU Library: Not For Loan (1)Call number: 650.13 KAY.

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2.
Tao of negotiation : how you can prevent, resolve, and transcend conflict in work and everyday life / by
Edition: 1st ed.
Material type: Text Text
Publication details: London Piatkus c1993
Availability: Items available for loan: BMU Library (1)Call number: 158.5 EDE.

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3.
Working with the enemy : how to survive and thrive with really difficult people by
Material type: Text Text
Publication details: London ; New Delhi Kogan Page Limited, 2009
Online resources:
Availability: Items available for loan: BMU Library (1)Call number: 158.2 LEI.

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4.
Dealing with difficult people by Series:
Material type: Text Text
Publication details: London : Hodder Education, 2008
Availability: Items available for loan: BMU Library (1)Call number: 658.4095 MAN.

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