000			00314nam a2200133Ia 4500
008			140601s9999 xx 000 0 und d
020			_a9789350044544
082			_a658.812 _bBHA
100			_aBhasin, Jaspreet Kaur
245			_aCustomer relationship management
260			_a _b _c
300			_a
942			_2ddc _cBK
999			_c1018 _d1018