000			00298nam a22001337a 4500
003			BML
082			_a658 _bKWA
100			_aKwatra,Srishti
245			_aCustomer relationship management
260			_aGurugram _bBMU _c2023
300			_a37P
650			_aRelationship management
942			_2ddc _cPR
999			_c11035 _d11035