| 000 | 00327nam a22001337a 4500 | ||
|---|---|---|---|
| 003 | BML | ||
| 020 | _a9789350620779 | ||
| 082 |
_a658.812 _bGRI |
||
| 100 | _aGriffith , Sandra | ||
| 245 | _aCoordinate implementation of customer services strategies | ||
| 260 |
_aNew Delhi _bExcel Books _c2012 |
||
| 300 | _a139p. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1142 _d1142 |
||