| 000 | 00340nam a22001457a 4500 | ||
|---|---|---|---|
| 003 | BML | ||
| 020 | _a9788120329942 | ||
| 082 |
_a658.812 _bFJE |
||
| 100 | _aFjermestad , Jerry | ||
| 245 | _aElectronic customer relationship management | ||
| 260 |
_aNew Delhi _bPHI _c2009 |
||
| 300 | _a210p. | ||
| 700 | _aRomano , Nicholas | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c3278 _d3278 |
||