000 00338nam a22001337a 4500
003 BML
020 _a9789351509370
082 _a658.812
_bBIJ
100 _aBijapurkar , Rama
245 _aCustomer in the boardroom? : crafting customer based business strategy
260 _aLos Angeles
_bSage
_c2016
300 _a232p.
942 _2ddc
_cBK
999 _c3550
_d3550