000 | 00337nam a22001457a 4500 | ||
---|---|---|---|
999 |
_c4365 _d4365 |
||
003 | BML | ||
020 | _a9780199456758 | ||
082 |
_a658.812 _bMUL |
||
100 | _aMullick, N.H. | ||
245 | _aCustomer relationship management | ||
260 |
_aNew Delhi _bOxford University Press _c2016 |
||
300 | _a360p. | ||
650 | _aManagement | ||
942 |
_2ddc _cBK |