| 000 | 00410nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c4366 _d4366 |
||
| 003 | BML | ||
| 020 | _a9788177226225 | ||
| 082 |
_a658.812 _bKUM |
||
| 100 | _aKumar, Alok | ||
| 245 |
_aCustomer relationship management _b: concepts and application |
||
| 260 |
_aNew Delhi _bBiztantra _c2007 |
||
| 300 | _a350p. | ||
| 650 | _aManagement | ||
| 700 | _aSinha, Chhabi | ||
| 700 | _aSharma, Rakesh | ||
| 942 |
_2ddc _cBK |
||