| 000 | 00522nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c5153 _d5153 |
||
| 003 | BML | ||
| 020 | _a9781422103234 | ||
| 082 | 0 | 0 |
_a658.812 _bHBS |
| 100 | _aHarvard Business School | ||
| 245 | 0 | 0 | _aConnecting with your customers. |
| 260 |
_aBoston, Mass. : _bHarvard Business School Press, _cc2006. |
||
| 300 | _avii, 178 p. ; | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aSuccess in business. | |
| 856 | 4 | 1 | _uhttp://www.loc.gov/catdir/toc/ecip0610/2006007913.html |
| 942 |
_2ddc _cBK |
||