| 000 | 00553nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c5315 _d5315 |
||
| 003 | BML | ||
| 020 | _a9780873897242 | ||
| 082 | 0 | 0 |
_a658 _bSAR |
| 100 | 1 | _aSarkar, Debashis. | |
| 245 | 1 | 0 |
_aLean for service organizations and offices : _ba holistic approach for achieving operational excellence and improvements |
| 260 |
_aMilwaukee, Wis. : _bASQ Quality Press, _c2007. |
||
| 300 | _axvi, 231 p. : | ||
| 650 | 0 | _aService industries | |
| 650 | 0 | _aIndustrial management | |
| 856 | 4 | 1 | _uhttp://www.loc.gov/catdir/toc/ecip0726/2007034601.html |
| 942 |
_2ddc _cBK |
||