000 00466nam a22001697a 4500
999 _c5347
_d5347
003 BML
020 _a9788120316874
082 0 0 _a658.4013
_bCAR
100 1 _aCartin, Thomas J.
245 1 0 _aPrinciples and practices of organizational performance excellence
260 _aNew Delhi
_bPHI Learning
_c2004
300 _axiv, 334 p. :
650 0 _aTotal quality management.
650 0 _aIndustrial management.
650 0 _aIndustrial productivity
942 _2ddc
_cBK