| 000 | 00466nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c6449 _d6449 |
||
| 003 | BML | ||
| 020 | _a9788120329362 | ||
| 082 |
_a658.812 _bQUI |
||
| 100 | _aQuinn, Michael | ||
| 245 |
_aSuperior customer service _b: the prompt approach to success |
||
| 260 |
_aNew Delhi _bPHI Learning _c2006 |
||
| 300 | _a103 p. | ||
| 650 | _aCustomer services | ||
| 650 | _aMarketing--Key accounts | ||
| 650 | _aCustomer relations | ||
| 700 | _aByron, Lynda | ||
| 942 |
_2ddc _cBK |
||