000 00575nam a22002057a 4500
999 _c7021
_d7021
003 BML
020 _a9780340946510
082 0 4 _a658.4095
_bMAN
100 1 _aMannering, Karen.
245 1 0 _aDealing with difficult people
260 _aLondon :
_bHodder Education,
_c2008.
300 _axii, 190 p. :
490 1 _aInstant manager, taking control of work and life
650 0 _aProblem employees.
650 0 _aPsychology, Industrial.
650 0 _aCommunication in management.
650 0 _aCustomer relations.
650 0 _aInterpersonal conflict.
942 _2ddc
_cBK