| 000 | 00446nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c7356 _d7356 |
||
| 003 | BML | ||
| 020 | _a9789339204471 | ||
| 082 |
_a658 _bFIT |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management _b: operations, strategy, information technology |
||
| 250 | _a7th ed. | ||
| 260 |
_aNew Delhi _bMcGraw-Hill _c2011 |
||
| 300 | _a541 p. | ||
| 650 | _aService industries--Management | ||
| 700 | _aFitzsimmons, Mona J. | ||
| 942 |
_2ddc _cBK |
||