000 00320nam a22001337a 4500
999 _c8040
_d8040
003 BML
020 _a8170365880
082 _a650.13
_bWHA
100 _aWhalen,D.Joel
245 _aI see what you mean
_bPersuasive business communication
260 _aNew Delhi
_bResponse books
_c1996
300 _a250 p.
942 _2ddc
_cBK