000 | 00365nam a2200145Ia 4500 | ||
---|---|---|---|
999 |
_c882 _d882 |
||
020 | _a9780195689082 | ||
082 |
_a658.155 _bJAV |
||
100 | _aJauhari, Vinnie | ||
245 |
_aServices _bMarketing, Operations, and Management |
||
260 |
_aNew Delhi _bOxford University Press _c2010 |
||
300 | _a584p. | ||
650 | _aServices | ||
700 | _aDutta, Kirti | ||
942 |
_2ddc _cBK |