000 00515nam a22001817a 4500
999 _c904
_d904
003 BML
020 _a9780875846514
082 _a658.4012
_bKAP
100 _aKaplan, Robert S
245 _aBalanced scorecard
_b: translating strategy into action
260 _aUSA
_bHarvard Business School Press
_c1996
300 _a322p.
650 _aStrategic planning
650 _aOrganizational effectiveness--Evaluation
650 _aIndustrial productivity--Measurement
700 _aEmployee motivation
942 _2ddc
_cBK