Services marketing : integrating customer focus across the firm

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Material type: Text

TextPublication details: Boston : Irwin/McGraw-Hill, c2000.Edition: 2nd edDescription: xxviii, 620 pISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Materials specified	Status	Notes	Date due	Barcode
Gifted Books	BMU Library	Text Books	22-A	658.8 ZEI (Browse shelf(Opens below))		Available	SOM		G3571

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