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Customer relationship management

By: Material type: TextTextPublication details: Noida Pearson 2005Description: 433 pages : illustrations ; 25 cmISBN:
  • 9788131725405
Subject(s): DDC classification:
  • 658.812 PEE
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Item type Current library Collection Shelving location Call number Materials specified Copy number Status Notes Date due Barcode
Gifted Law Books Gifted Law Books BMU Library Text Books 26-A 658.812 PEE (Browse shelf(Opens below)) Available SOL GL408
Gifted Law Books Gifted Law Books BMU Library Text Books 26-A 658.812 PEE (Browse shelf(Opens below)) Available SOL GL409
Gifted Law Books Gifted Law Books BMU Library Text Books 26-A 658.812 PEE (Browse shelf(Opens below)) Available SOL GL410
Gifted Law Books Gifted Law Books BMU Library Text Books 26-A 658.812 PEE (Browse shelf(Opens below)) Available SOL GL411
Gifted Law Books Gifted Law Books BMU Library Text Books 26-A 658.812 PEE (Browse shelf(Opens below)) Available SOL GL412
Gifted Law Books Gifted Law Books BMU Library Reference 26-A 658.812 PEE (Browse shelf(Opens below)) Available SOL GL173
Books Books BMU Library Reference 23-A 658.812 PEE (Browse shelf(Opens below)) 1 Not For Loan SOM 12981
Books Books BMU Library Text Books 23-A 658.812 PEE (Browse shelf(Opens below)) 1 Available SOM 12982

"Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology. It blends together theory and practice to achieve a thorough discussion of CRM, thus helping the reader to answer questions such as 'What should our business strategy be?"

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