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1.
AMA handbook for customer satisfaction : a complete guide to research, planning & implementation by
Material type: Text Text
Publication details: Chicago, Ill. : Lincolnwood, Ill., U.S.A. : American Marketing Association ; NTC Business Books, c1994
Availability: Items available for loan: BMU Library (1)Call number: 658.812 DUT.

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2.
Coach yourself to success : 101 tips from a personal coach for reaching your goals at work and in life by
Material type: Text Text
Publication details: Lincolnwood, Ill. : Contemporary Books, c2000
Online resources:
Availability: Items available for loan: BMU Library (1)Call number: 158.1 MIE.

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3.
How to use team building to foster innovation throughout your organization / by
Material type: Text Text
Publication details: Lincolnwood, Ill. : Contemporary Books, c1997
Availability: Items available for loan: BMU Library (1)Call number: 658.3128 SKO.

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4.
Mischief marketing : how the rich, famous & successful really got their careers and businesses going (and how you can, too!) / by
Material type: Text Text
Publication details: Lincolnwood, Ill. : Contemporary Books, c2000
Availability: Items available for loan: BMU Library (1)Call number: 658.8 SIM.

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