AMA handbook for customer satisfaction : a complete guide to research, planning & implementation
Material type: TextPublication details: Chicago, Ill. : American Marketing Association ; Lincolnwood, Ill., U.S.A. : NTC Business Books, c1994.Description: viii, 231 pISBN:- 9780844235868
- 658.812 DUT
Item type | Current library | Collection | Shelving location | Call number | Materials specified | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|---|
Gifted Books | BMU Library | Text Books | 23-A | 658.812 DUT (Browse shelf(Opens below)) | Available | SOM | G3668 |
At head of title: American Marketing Association.
There are no comments on this title.
Log in to your account to post a comment.