The buzz : 50 little things that make a big difference to delivering world-class customer service /

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Material type: Text

TextPublication details: London ; Boston, Mass. : Nicholas Brealey Pub., 2004.Description: 119 pagesISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Materials specified	Status	Notes	Date due	Barcode
Gifted Books	BMU Library	Text Books	23-A	658.812 FRE (Browse shelf(Opens below))		Available	SOM		G4634

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