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AMA handbook for customer satisfaction : a complete guide to research, planning & implementation
Material type:
TextPublication details: Chicago, Ill. : American Marketing Association ; Lincolnwood, Ill., U.S.A. : NTC Business Books, c1994.Description: viii, 231 pISBN: - 9780844235868
- 658.812 DUT
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BMU Library | Text Books | 23-A | 658.812 DUT (Browse shelf(Opens below)) | Available | SOM | G3668 |
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| 658.812 BRO Understanding cross-cultural management | 658.812 DEN How to give quality service to your customers | 658.812 DEV Good service is good business : | 658.812 DUT AMA handbook for customer satisfaction | 658.812 DYC CRM handbook | 658.812 FLE Human sigma : | 658.812 FOS How to be better at- customer care |
At head of title: American Marketing Association.
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